We carefully inspect and prepare every handmade jewelry piece before shipment to ensure it arrives in beautiful condition. Returns are accepted within 14 days of delivery only if the item is defective, damaged, or incorrect.

To request a return, please contact us at chrysjewels@gmail.com within 14 days of receiving your order. Please include your order number, a clear description of the issue, and photos or videos showing the defect or damage.

To be eligible for a return, the item must be unworn, unused, and returned in its original packaging. Returns are not accepted for reasons such as change of mind, wrong size selection, or normal wear after use.

Once your return request is reviewed and approved, we will provide further instructions. After the returned item is received and inspected, we will notify you regarding the approval of your refund or replacement.

Approved refunds will be processed back to the original payment method.

For return requests or questions, please contact us at:
chrysjewels@gmail.com